Privacy Policy

1. Who is responsible for managing my information?

This website is owned and maintained by Company of Makers Ltd (“we” or “us”).

We are responsible for the collection and proper management of any personal information you submit. We will keep your personal details secure and use the information you provide consistently with applicable privacy and data protection laws and the terms of this Privacy Policy.

2. What information do we collect?

Name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and a password.

We also collect website usage information. We do this using cookies (see section 7 below).

3. How do we use your information?

The information you provide may be used in a number of ways, for example:

  • to enable us to improve our customer service;
  • to enable us to improve our range of products;
  • to provide you with the information, products and services you ask for, and honour any contract you have with us;
  • for statistical purposes when we evaluate our range of services;
  • to personalise repeat visits to our website;
  • to tell you about other products and services we think may be of interest to you (see section 5 below)]; and
  • to manage customer service queries.

4. Who will we share your information with?

In order to provide you with the products and services that we offer we may share your information with:

■ Company of Makers Ltd and Company of Makers (HQ) CIC; and

We may also disclose your personal information to third parties in the event we sell or buy business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

5. When can we contact you in the future?

We would like to send you information about our own products and services, as well as those of selected third parties. We may do this by post, telephone, email or SMS, unless you have told us that you do not wish to be contacted in this way. We will always ask you to con rm in advance that you are happy for us to allow third parties to contact you by email.

If you would like to change any of your preferences relating to the way in which we may use your information for direct marketing, then please update your user preferences or contact us.

6. How long will we hold your information for?

We have a system of retention periods in place to ensure that your information is only stored whilst it is required for the relevant purposes or to meet legal requirements. Where your information is no longer required, we will ensure it is disposed of in a secure manner.

7. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

8. How can you access and update your information?

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the address below. Please note that we may charge a small administrative fee for the provision of this information.

Company of Makers
Fort Cumberland
Fort Cumberland Road
Portsmouth
PO4 9LD

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

9. Does the policy apply to linked websites?

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

10. How do we update this privacy policy?

We keep our privacy policy under regular review and we will place any updates on our webpage. This privacy policy was last updated on 7th June 2023.

11. Who can you contact if you have queries about this privacy policy?

Please contact us if you have any questions about our privacy policy or information we hold about you.